Refund Policy
At Optimize Oracle, we strive to provide our customers with the best SEO tools and techniques to enhance their online presence. We understand that sometimes circumstances change, and you may need to request a refund. Below is our refund policy to ensure clarity and transparency.
Eligibility for Refunds
You may be eligible for a refund if:
- Your request is made within 30 days of your purchase.
- You have not exceeded the allowed usage limits of the purchased service or software.
- Your account is in good standing and has not been flagged for any violations of our terms of service.
How to Request a Refund
To initiate a refund request, please follow these steps:
1. Send an email to [email protected] with the subject line “Refund Request.”
2. Include your order number, the date of purchase, and the reason for the refund.
3. We will review your request and respond within 3-5 business days.
Refund Process
Once your refund request is approved, the amount will be credited back to the original payment method within 7-10 business days. Please note that the time it takes for the funds to appear in your account may vary based on your bank’s policies.
Exceptions
Certain products and services may not be eligible for refunds, including:
- Purchased software that has been downloaded and activated.
- Subscription plans that have been partially used beyond the initial trial period.
Contact Us
If you have any questions regarding our refund policy, please don’t hesitate to reach out to us at:
- Email: [email protected]
We appreciate your understanding and thank you for choosing Optimize Oracle for your SEO needs!